Amodra Policies

Our Refund Policy

At Amodra, every decision we make is guided by quality, thoughtful business practices, and a commitment to creating beautiful fashion responsibly. Please read our policies carefully before placing your order.

Refund Policy: Amodra does not offer refunds as part of its standard return policy. We encourage customers to review product descriptions, images and size guides carefully before placing an order. However, if you receive a defective or incorrect product, you may be eligible for a free replacement of the same product, subject to the verification requirements outlined below.

Our Policy Guidelines

Our policies are designed to keep our processes transparent and help customers make informed shopping decisions.

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01

Inventory Management & Fashion Trends

The fashion industry operates in a constantly changing environment where trends evolve rapidly and inventory management is important.

Our policies help us manage collections responsibly while maintaining product quality and availability for our customers.

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02

Production & Cost Management

Creating a garment involves design, material sourcing, manufacturing, packaging and distribution. Each stage involves costs before a product reaches the customer.

Our policies help us manage these processes while continuing to offer thoughtfully designed garments.

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03

Customer Preferences & Fit

Clothing preferences vary according to fit, style, colour and appearance.

To help customers select the right product, we provide size guides, product descriptions and product images. Please review these details carefully before ordering.

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Responsible Business Practices

We aim to manage packaging, transportation and inventory responsibly while maintaining a consistent customer experience.

We encourage thoughtful and informed purchasing decisions to help reduce unnecessary returns and exchanges.

Size Exchange Policy

Please review the shipping requirements applicable to size exchanges before requesting an exchange.

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Size Exchange & Shipping Charges

We do have a size exchange policy. However, in case of a size exchange, the customer is required to bear the shipping charges for both sides, as we provide free shipping only once per order.

Please ensure that you check the size chart available on our website before placing your order.

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Shipping Charges Explained

For a size exchange, the customer is responsible for the shipping charges for sending the original product back and receiving the exchanged size.

The free shipping provided with the original order does not cover both sides of a size exchange.

Free Replacement Policy

Received a defective or incorrect product? We provide a free replacement of the same product, subject to verification and the mandatory requirements below.

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Defective or Incorrect Product

If you receive a defective or incorrect product, Amodra provides a free replacement of the same product, subject to verification.

To help us verify the condition of the parcel, a clear and continuous unboxing video is mandatory. Please follow all the requirements in the next section.

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Mandatory Unboxing Video Requirements

  • A clear unboxing video of the parcel is mandatory.
  • The video must clearly show all four sides of the parcel before opening it.
  • The video must be continuous, without any cuts, pauses or edits.
  • The parcel must be shown in its original and clean condition before opening.
  • The packet must not have any cuts, tampering or additional tape before opening.

Important Note

These video requirements are necessary to verify the condition of the parcel and process a free replacement in case of a defective or incorrect product. Free replacement applies to the same product and is subject to verification. Size exchanges remain subject to the applicable shipping charges for both sides.

Our Commitment

Quality, Transparency & Customer Care

At Amodra, we strive to provide a transparent shopping experience. We encourage you to check product details and sizing information carefully before ordering. Our team follows the stated exchange and replacement procedures to help address eligible product issues. Thank you for your understanding and cooperation.

Crafted with care

AMODRA
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